Testimonials

I would 100% recommend Rob Smith at Red Rooves and the service he provides. He made me feel totally at ease and gave me regular updates throughout the whole process which really took the pressure off such a stressful process. He was brilliant at troubleshooting and ironing out difficulties to keep the sale on track and always quick to respond to any queries I had.

Thanks again!

Jan Felton

Recently, We used Red Rooves to sell our house. We were very fortunate to have Rob Smith as the consultant appointed to our case. We had used one of the main national Estate Agents for 6 months previously and Their service & commitment was not very impressive. On the other hand from the beginning, Rob (Red Rooves) was very positive and hands on. Although we had several offers that went almost to completion, Rob, somehow always had another client to step forward. We had many prospective buyers viewing our property in quick succession. Rob is a very personable, confident & professional consultant. The fixed fee for the service we received was extremely good value. We have been in touch with Rob on a couple of occasions since our completion last December, which shows that not only is he an excellent consultant but he follows up his sales to ensure complete satisfaction to both parties. My wife & I would recommend anyone thinking of buying or selling their property to consider approaching Rob via his Company. We are sure they will be more than satisfied with the service they will receive.

Des Byrne

Fantastic Service I purchased my house through Redrooves and I couldn't recommend Robert Smith enough, from putting me in touch with all the right people, recommending very good fast and effective Solicitors. Rob was always available to answer every question i had, no matter how silly or small they were and literally within minutes and keeping me informed every step of the way. Very highly recommended and more than just a 5* service. Memory Fletcher

Memory Fletcher

Great Service!. A pleasure to deal with them. Rob was great and really helped us. The support put us at ease and made the whole process easy. They took time to talk through our wishes, listened and knew the market/areas. We put our house on with Rob and Red Rooves and sold surprisingly quick. We were so impressed. Recommend them. Excellent Service. Thank you.

Emma O'Reilly

Thanks Robert for your help throughout the whole pricess. Right from the outset you have been helpful and kept us informed promptly. This was our first experience of selling a property and you have made it stress free. Thank You

Barry Ward

Recently purchased a house from Rob at Red Rooves, was blown away by the customer service. He was very informative and helpful during the whole process. Excellent Estate Agents, Thanks Again.

Mark Jones

During a recent purchase of a flat in Neston the estate agent was Red Rooves. Our main dealings were with Rob and occasionally with the people in the office. It had been a while (18 years) since our last purchase of a property and I wasn't sure how things had developed within the industry. Rob and his team made the whole process very easy. Solicitors were recommended, appointment times were kept (even early on Saturday mornings) and phone calls were either answered straight away or if Rob was busy then returned within the hour. When I phoned the office messages were promptly passed on and information sourced so I wasn't left hanging on. When the odd delay looked likely Rob chased up the solicitors to find the searches. After a survey had been completed and there were a few issues that needed to be resolved I was able to submit a renewed offer which was dealt with promptly and a satisfactory conclusion was reached. I was able to pick up the keys from Rob at a convenient time and access the property to start the programme of works. Most of the communication was completed by phone and email which was really convenient for all. I would highly recommend the staff at Red Rooves for their efficient and friendly way of doing business and would not hesitate in asking Rob to source a property in the future. I found his knowledge and interest in the property business genuine and was never made to feel as if I was imposing or causing any hassle when asking questions that probably had very obvious answers! All in all a pleasure to deal with. Alex Ritchie

Aex Ritchie

I purchased a property via Red Rooves Ltd and I can not praise Robert enough for his professionalism. I was kept informed of the progress throughout the whole procedure and Robert acted as a great intermediary with the vendors and solicitors. Even when there were some problems Robert was always available to smooth over the problems. Following my purchase, I decided to list my property with Red Rooves Ltd, I was expecting to be waiting for several months, but Robert suggested what the asking price should be (which was slightly more than I thought) and I had three offers within two days. Robert again closely liaised with me, the purchaser and our solicitors. He made the whole process extremely straightforward, even when solicitors did their best to make it more complicated. I found Robert to be always available to take my calls or emails, on the odd occasion he was busy, he returned my call within minutes. I cannot recommend Red Rooves enough and I would have no hesitation in recommending them to anyone. David Tildsley

David Tildsley

Thank you very much for all your support with ensuring we had a smooth transition into our new home. Your reassuring communication allowed us to feel at ease during the whole process, which was quite stressful at times given issues with our buyer. We would highly recommend your service to anyone looking to sell their house.

Thank you for keeping in touch an assisting us with contacts for the alterations on our house.

Many thanks again

Amy and Tom

Amy and Tom

Having tried other estate agents in west Derby we decided to go with Redrooves because we met Rob through viewing a property that he was selling for a customer. We found him to be the most professional estate agent out of all the estate agents we had dealt with,Rob seemed to Go the extra mile. The sale of our home went well and we had a offer within a week which we were delighted with as it was at the Top end of the Market Price for West Derby Area. Rob certainly earns his fee !dealing with professional people he was having to do most of his work for our sale of a evening and weekend which you just would not get from another agent . Rob also kept us up to date with any new information and guided us swiftly through the sale .We would like to recommend Redrooves to anyone considering selling their home. We wish Rob Well and hope his business goes from strength to strength. Kerryn Owens

Kerryn Owens

Dear Rob

We are writing to thank you for your help and support in the recent sale of our beloved apartment in Liverpool City Centre.

Initially we were cautious with our estimate of what we would be happy with as a sale price but you gave us confidence and valued the property above our expectations.

You had potential buyers lined up immediately and one of those put in an offer at the stated price with days of us decided to go with you.

Buying and selling is always a frustrating process but you ensured that the steps from enquiry to completion went as smoothly as possible. In particular we were impressed with your commitment during the final stages of completion when you did a lot of work between solicitors to ensure we exchanged and completed. This enabled us to move to our new venture on time for which we will be forever grateful.

We will have no hesitation in recommending you to others for anyone considering selling up quickly.

With our best wishes and thanks

John and Fiona Drysdale No Guru

John & Fiona

After having my house on the market for 12 months with no success, Red Rooves managed to secure an offer within the first month of listing. The whole process was so simple and hassle free from start to finish and the agency handled all of the viewings. I didnt need to constantly chase for updates as I was confident that Rob was getting on with the job and I had regular emails to confirm all of the viewings. I would recommend this company.

Louise Egeonu

A pleasure to deal with! I found Rob to be knowledgable, courteous, efficient and effective. I would have no hesitation in recommending Rob and Red Rooves, a FIRST CLASS service

Paul Timmins

Rob has been fantastic help and support whilst selling my family home of nearly 30 years.

Rob was open and honest when we discussed expectations of market value of my house. Rob took in to account my views and opinions whilst offering his advice and guidance on the current market situation, ultimately Rob gave me the final say on what the house went on the market for.

Once on the market Rob's flexibility and focus on arranging and also attending the viewings was well above my expectations. Rob was able to attend each viewing no matter the time or day was required. This is something that went over and above my expectations.

The process was long and drawn out mainly due to the buying process in this country but also a couple of deals that fell through after many weeks. During this time Rob was relentless in keeping on top of the situation speaking with buyers, solicitors and surveyors on a daily basis and making sure the sale was complete, whilst still achieving the maximum value for the property.

Overall Rob has earned my trust and respect in a relative short space of time. His attitude to achieve the end result whilst always considering my thoughts and feelings mean that I would not hesitate in recommending Rob or using his services again in the future.

Many Thanks Rosa

Rosa

As first time buyers, myself and my wife were made to feel extremely comfortable throughout the process of buying our first home. Rob at Red Rooves was always at the other end of the telephone day or night if we had any questions, and as much as people say buying moving home is stressful, he made the process simple and enjoyable.

We would highly recommend using Red Rooves to anybody and when we are ready to move on, Rob will be our first port of call.

Kind regards

Luke Jefferies

Luke Jefferies

We used Red Rooves for the sale of our property in Montrose Road in Liverpool on recommendation, and we were not disappointed. We were given a very realistic valuation and obtained a sale very close to this and within a short period of time. Throughout the process we were kept informed and if we had a query, this was dealt with straight away. which is very different to other experiences we have had in the past with other estate agents. I would like to thank Rob and his team for all their help, and I would highly recommend Red Rooves.

Colin Felton

Thank you for a very efficient and effective purchase. The service provided has been exceptional, from the moment we made an appointment to completion. This was demonstrated by negotiating a fair price and providing continuous updates on the sales process. In fact you made it happen for us to complete earlier than expected which was a pleasant surprise.

Without hesitation, I would return to you for another property purchase shortly. In addition you provided us cost free consultation on the area we were not familiar with and introduced local suppliers who have been very reliable.

Thank you for your service.

Rav Bhogal Purchased a house via Red Rooves

Rav Bhogal

To all at Red Rooves

I wanted to say thank you. Not just for selling my house. Ultimately any estate agent would've done that. It's more for your honesty, professionalism and dedication to providing me with an exceptional service.

Your industry is easily targeted and suffers from a negative perception. Mainly from a few bad companies. I think Red Rooves are a credit to estate agents, you represent your sector positively and show the very best in how to behave, perform and achieve results.

Kudos to you all. And, of course, thank you

Andrew Binns

Andrew Binns

Rob is an excellent estate agent, he went above and beyond with the sale of my house, and has also helped me with the purchase of the house I am now in, it is wasn't for him I think I would have had a nervous breakdown lol, I would definately use him again, he took wonderful photos of my house, I had a buyer within just over 3 weeks, he kept in constant touch, and was the most reasonable out of 4 estate agents that came round. Would definately recommend. Liz P.

Liz Pellett

Red Rooves led by Rob Smith is an excellent estate agents! Rob is honest with his advice and has a lot of integrity as a businessman...someone who has his clients best interests at heart instead of that of his back pocket. Rob managed to sell two of my properties within weeks of them going on the market at a decent price. One of his outstanding attributes is that if he misses a call from you, he usually calls back within seconds....Another great example of going the extra mile for his clients.

Mike Walker

Over the last year I have used the services of Red Rooves Limited in relation to the sale of properties forming part of estates in which I am either the Executor, Joint Executor or instructed by the Executors. I have found Rob Smith to be very conscientious and his attention to detail in providing recommendations as to price to be better than any Agent I have used in the past. Rob is always available to answer queries and is always polite and professional with ourselves and our clients. I have found Rob’s price structure to be extremely competitive and have never had any complaints. I would always be very happy to use the services of Red Rooves Estate Agents and happy to recommend them to friends family and other professional colleagues.

David Globe - Globe Waring Cropper Solicitors

Recently sold house with Red Rooves after considering high street agents and online. I am really glad we chose Red Rooves as the service we received was second to none. The price charged was also very reasonable and cheaper than any of the online agents. Perhaps the best aspect of the sale was the assurance that should we have any questions or queries throughout the process they were answered almost immediately either by phone or text. Red Rooves also went out of their way to chase up the buyers solicitor who seemed to be taking too much time to do their park. I would recommend Red Rooves to anyone and will use them again in the future should we sell again.

Claire Murphy

Rob,

Thank you, thank you for selling our house! We had 3 agents at various stages through the process of trying to sell our house, none of which can be compared to the service and attention to detail we recieved from Red Rooves.

Your floor plan details, photos and description were far superior to your competitors, no surprise that we also recieved the most viewings from Red Rooves than any other Estate Agent. You always chased the viewers for feedback, always kept in touch and negociated with the buyers to get us the best deal.

The sale went smoothly and you liaised between all parties to ensure the move went to plan even on the day, needless to say we did not hear anything from the estate agent we were purchasing our house from!

I am now back in the area I grew up and closer to all my family and friends so thank you for helping us achieve this.

Thank you so much

Tiff, Paul and Charlie

Tiffany Woodley

Red Rooves have just sold our house

I have to say the service we recieved from Rob was 1st class, the price he charged was literally £1000's cheaper than the High St, the service and communication much better than the other agents we dealt with.

If you are looking to sell please use Red Rooves

Paul Bett & Tiff Woodley

My house was on the market for 3 days before an offer was put in and accepted. Rob Smith, Director of Rev Rooves went above and beyond and takes pride in what he does. He gave solid advice when it came to preparing the house for sale. I recommended Rob to three other people on my street. Thanks again!

Mark Harrington

Rob at red rooves is very professional made buying a house a nice experience and not stressful. Would definatly buy again thanks for everything.

Jay Mc

If you are looking to sell your home I cannot recommend this company highly enough. They are extremely professional and the Director Rob Smith takes care of everything without fuss. They have a sliding scale of charges and very reasonable.My house in Liverpool 6 was on the market for 2 days before the accompanied viewings were booked and the sale went through without a hitch. Great service!

Alan Smith

Rob,

Thank you very much for all your hard work in selling our home, having dealt with high street agents in the past, we thought we would try Red Rooves.

Rob has been friendly, helpful and professional - taken call and emails from our buyers outside of office house, dealt with solicitors and has given us great support over the past few months.

Without the guidance of Rob and the Red Rooves team we feel this process would have been extremely stressful and unbearable.

We would not hesitate to recommend Red Rooves to family, friends or anyone thinking of selling their home.

Once again a massive thank you to all at Red Rooves for allowing the Wrest family to move into their dream home.

Steve Wrest

Red Rooves sold a house on our behalf, even though we were 245 miles away from the sale of the property. What a wonderful and helpful friendly service they provided, constantly informed of what is happening, never had any problems with contact, even though the it was done by email. Will recommend them for any house sale.

Regards Jim.

James Worsley

We appointed Red Rooves to sell our property in March 2018, from the very start Rob & his team were extremely professional & showed a great attention to details. Red Rooves offer a set price package so there are no unexpected costs which gave us great peace of mind. Our next door neighbour had their property on the market for over 2 years so we were expecting it to take a number of months to sell ours. We had 2 viewings within the first week, one of which put in an offer, and our house was sold.

Rob was then very meticulous in ensuring the sale progressed smoothly to completion.

I would have no hesitation in recommending Red Rooves & wanted to take this opportunity to say a massive thank you for making the sale of our house so quick & easy.

Yours Gratefully

Ben & Toni

Ben & Toni

Having both purchased and sold through Red Rooves I can confidently say - I cannot fault them- Robert Smith in particular. They are very efficient and go above and beyond. They are great value for money when selling too. We couldn't believe how quickly our sale went through. I would not hesitate to recommend to family and friends or to use again in the future. I never had to wait for a call back - communication was fast. Thanks for doing a fabulous job - you made our lives a lot easier not having to chase or wonder where we were in the purchase and sale process.

Grace

I would definitely recommend red rooves to my friends and family. They went above and beyond to provide a reliable and efficient service. My calls and emails never went unanswered and updates on our purchase were always efficient. Our estate agent Robert Smith was very helpful and I believe our sale would not have gone through as quickly without him. Our solicitor even commented on how efficient he was.

Thanks again rob,

Grace

I recently sold my father's house with the help of Robert from Red Rooves. It was a very difficult decision for me to sell my father's home but after contacting Red Rooves and speaking with Robert I felt comfortable and supported with selling my father's home.

The whole process and sale of my father's home was very quick and efficient . Robert was extremely helpful throughout the sale. He would always be keeping me updated with the progress of the sale and all the paperwork that comes with it and was quick to chase things up if needed and would inform me of any changes and proceedings quickly.

I would recommend Red Rooves to anyone wanting to sell their home. I am very thankful to Robert and the team at Red Rooves for helping and guiding me through such a difficult time. I would certainly recommend Robert as he is very professional, straight forward and sincere within his role as a sales agent.

Thank you Shereen

Shereen

Rob, Thank you for everything your Company did in selling the above property. You took all the stress out of things and indeed sold it from instructions to completion in nine weeks! Your phone call from the airport to tell me the keys had been handed over and everything was fine was the icing on the cake. I shall be recommending you without hesitation in the future. Many thanks.

Barbara